Castle Paws Designs
Pamela R. Martin
1846 Fire Tower Road
Prosperity, SC  29127
803-364-0232 Call or Text
email:  castlepaws@bellsouth.net
Copyright 2017
Castle Paws Designs
All rights reserved.
Castle Paws Designs
Shop Policies

Returns:
Due to the nature of our product and the fact most are made-to-order,
diaper garments and all made to order items are not returnable for refund.

Size Exchanges:
Size exchanges with advance approval on clean, unworn and unlaundered diaper garments are
permissible.  Diapers must be returned in original selling condition free of any hair particles or
soiling.  Please use paper towels or tissues inside the garment for first fitting.  $6 minimum
Shipping & handling charge applies to all exchanges.  Please contact me for ASAP for
authorization, instructions and amount due  if you need a size exchange.   Please make checks
payable to Castle Paws Designs or Pamela Martin.  Size exchanges are expedited upon arrival.

Quality Control:
I
f you receive a product that is damaged, incorrect or incomplete please contact me ASAP.
I will repair or replace your item at no cost to you including the return shipping.  Sewing
workmanship is guaranteed for one year.  This does not include abnormal wear, tears,
rips and hook & loop (velcro).  The item(s) must be returned to me for an assessment.

International Orders:
World Wide International Shipping is through the United States Postal Service (USPS).  First
Class or Priority Mail Options.  Average cost for USPS First Class is $15.  Priority Mail
starts at
$28.  You will be invoiced by email for the shipping charges balance.  My shopping cart cannot
calculate international shipping.   A telephone no. is recommended with your order so that it
may be included on the Customs Form.  All orders will be sent as "commercial" items.  I cannot
ship them as "gifts" and maintain my export license.  Any import fees on the buyers end is their
responsibility.


        Laundering:
  • All Diaper Garments are machine washable and eco-friendly. Close the hook and loop
    when laundering; turn and wash inside out. Machine dry low or air dry.  Remove
    disposable pads before laundering. Remove access hair, etc with a small wire brush.

  • Bladder and Sanitary Pads should be machine or hand washed with warm soapy
    water.   Fluff or air dry.  Do not use bleach, fabric softeners, dryer sheets or any other
    products since it may effect absorbency.  Laundering improves absorbency in these pads.